Refunds and Exchanges
Return & Refund Policy
Last Updated: [Insert Date]
We want you to be satisfied with your gear. If something’s off, here’s how we can help.
Return Eligibility
Returns are accepted within 14 days of delivery for qualifying items.
Returned items must be:
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Unworn
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Unwashed
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Free of stains, odors, pet hair, or wear
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In the same condition received
Non-Returnable Items
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Clearance / Sale items
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Limited drops and promo releases
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Custom or made-to-order items
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Gift cards
How to Start a Return
Email rbrevard1028@gmail.com with:
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Your order number
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Item(s) you’d like to return
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Reason for the return (helps us improve)
Return shipping costs are the responsibility of the customer unless we made an error with your order.
Refunds
Once we receive and inspect your return, your refund will be issued to the original payment method.
Refunds typically take 3–7 business days to process.
Wrong or Damaged Item
If you received the wrong item or it arrived damaged:
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Email rbrevard1028@gmail.com within 7 days
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Include photos + your order number
We’ll replace the item or issue a refund if the item is no longer in stock.
Exchanges
To exchange for a different size or style:
Return the original item → then place a new order once your refund is processed.
Quality Guarantee
We build apparel you can work in, sweat in, and live life in.
Our Promise
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Durable materials meant for real-world wear
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Accurate printing and stitching
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Every item inspected before it ships
If something is wrong, we’ll make it right.
If You Receive a Defective Item
Email rbrevard1028@gmail.com within 7 days with:
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Order number
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Photos of the issue
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Short description
We’ll review and offer:
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Replacement
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Store credit
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Or refund (case-by-case)
What This Doesn’t Cover
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Normal wear & tear
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Damage from washing/drying
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Accidents, misuse, rough handling
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Shrinking from high-heat drying
Follow the care tag to keep your gear running strong.