Shipping policy
At Built Not Bought, we work hard to get your gear out fast. Every order is handled and packed with
care — no shortcuts.
Order Processing:
Orders are processed in 2–4 business days (Mon–Fri). During high-volume drops, processing times
may run slightly longer.
Shipping Methods:
Standard (US): 3–7 Business Days
Expedited (US): 2–3 Business Days
International: 7–21 Business Days (Customs may delay delivery)
Tracking:
Tracking information is sent once your order ships.
Address Accuracy:
Please verify your shipping address at checkout. Customer covers reshipping if the address was
incorrect.
Lost / Stolen / Damaged:
Once transferred to the carrier, it becomes their responsibility. Damaged items? Contact within 7 days
with photos.